Terms & Conditions

The materials displayed on this website, including without limitation all information – text, graphics, names, logos, trademarks, design, software and advertisements (content) are owned and published by Transcending Organics.

Copyright

All contents on this website, including software, text, graphics, names, logos, designs or any other media is the property of Transcending Organics and is protected by US and International Copyright Law. No part of the website should be published, sold, reproduced, retransmitted, disseminated or used for any other commercial purpose, without the express consent of Transcending Organics.

Disclaimer

This Site and all its contents are provided on an “as is” basis without warranties of any kind, either expressed or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge by your use of this Site that we make no warranty that the site will be uninterrupted, timely, secure, or free of viruses, trojans or spyware, errors or other harmful components. We will endeavour to ensure that its contents is accurate and error-free, however any content downloaded or otherwise obtained through the use of the site is done at your own discretion and risk. Transcending Organics shall not be liable for any damage of any kind related to your use of the site.

Product Representation

All product descriptions, pricing, images and other details displayed on the ‘Transcending Organics‘ website are current at the time of display. We reserve the right to vary the details without notification. We will endeavour to be as accurate as possible with any information we display on the site (colours may vary on different computer monitors). However, Transcending Organics does not warrant that product descriptions or other contents on the site are accurate, complete, reliable, current or error-free.

Stock availability

‘Transcending Organics’ will endeavour to ensure that products displayed on the site are available, but we cannot guarantee stock availability at all times. If a product selected is not available there may be a waiting period until more stock is available or you may select an alternative product.

Product Information

All Transcending Organics products are manufactured in certified laboratories. While Transcending Organics has put processes in place to avoid caking/hardening/inconsistency of ingredients, this is still possible due to the nature of the ingredients, and does not mean that potency has been compromised/warrant a return/refund.

Care Instructions

Transcending Organics products should be stored in a cool dark and dark place out of direct sunlight.

Placing an Order & Payment Options

Payment for item (s) ordered can be made with all major credit cards.

Shipping Policy

Transcending Organics ships worldwide for free. Your order can arrive as quickly as 3 business days or take as long as 10 or more business days depending on customs protocols, courier efficiency and other delivery related matters. Transcending Organics will always endeavour to get customer orders to their intended destination as soon as possible. Once processing of an order is complete and the parcel arrives in the destination country, an email with tracking information will be sent to the customer. The parcel will then be able to be tracked with the domestic courier/freight company. If the customer does not receive a tracking number, Transcending Organics will happily provide it upon request, simply send a tracking request via email to [email protected]. Transcending Organics is based in the USA but operates exclusively as an online store.

Refund/Return Policy

If a product/s is supplied incorrectly or deemed faulty by Transcending Organics, only then will Transcending Organics accept the return of that product/s. In the case of the aforementioned, the customer must comply with the directions provided via email by Transcending Organics to warrant a return. Should a product be returned, it must be in a condition worth of re-sale by Transcending Organics standards and must remain in its original undamaged packaging. It is the customer’s responsibility to ensure that returned items are returned safely. Transcending Organics takes no responsibility for items lost in transit. By purchasing off Transcending Organics, you acknowledge and agree that Transcending Organics will not accept a return and will not refund your order beyond 30 days of purchase date or based on a change of mind.

Contact

Preferred method of contact is via email at [email protected]. This is the platform on which Transcending Organics customer service representatives are most active.